Master Services Agreement for Media Mall Storefront
By 270Legal • Sep 20th, 2010 • Category: E-Commerce1. Service Availability For The XYZ Storefront Service Provided By ABC The Availability requirement for the Storefront is ***, measured on a monthly basis, over 365 days a year, 7 days a week, and 24 hours a day (the “Service Availability Metric”). The Incident investigation process may be triggered by Topaz monitoring, user testing or [...]